Privacy Policy

Last Updated: February 1, 2025

This privacy policy explains how Restroom Hero, LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use our mobile app and website.

Information We Collect

Property Owners/Managers:

• Contact information (name, email, phone number)
• Property details and service locations
• Payment information
• Service history and preferences
• Messages and communication records

Service Contractors:

• Business and contact information
• License and insurance documentation
• Service availability and coverage areas
• Payment details
• Performance history and ratings

How We Use Your Information

We use your information to:

• Match properties with suitable service contractors
• Process payments and service transactions
• Communicate about services and updates
• Improve our platform and services
• Ensure quality and safety standards
• Comply with legal requirements

Information Sharing

We share information with:

• Property owners and service contractors (only as needed to facilitate services)
• Payment processors
• Third-party service providers who help operate our platform
• Legal authorities when required by law

Your Rights

You can:

• Access your personal information
• Update or correct your details
• Delete your account
• Opt-out of marketing communications
• Request a copy of your data

Data Security

We implement industry-standard security measures to protect your information. However, no online platform is completely secure, and we cannot guarantee absolute security.

Contact Us

For privacy questions or concerns, contact us at:
admin@restroomhero.com

Changes to Policy

We may update this policy occasionally. We will notify you of significant changes via email or app notification.

This policy is effective as of February 1, 2025.